Privacy Policy
Privacy Policy
Afio Mai Africa Safaris Last updated: 23 November 2025
Afio Mai Africa Safaris (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.afiomai.com, contact us, or book our services.
1. Information We Collect
We may collect the following types of information:
- Personal details: name, email address, phone number, passport details (when required for travel bookings), postal address, and payment information.
- Travel preferences: dates, destinations, special requests, dietary requirements, and interests.
- Technical data: IP address, browser type, device information, and cookies (see Cookie section below).
- Correspondence: records of emails, inquiries, and messages sent through our website or WhatsApp.
2. How We Use Your Information
We use your data to:
- Process and manage your safari bookings and payments.
- Communicate with you about your inquiry, itinerary, confirmations, and travel updates.
- Provide personalized travel recommendations.
- Comply with legal and regulatory requirements (e.g., visa and immigration rules).
- Improve our website and services.
- Send marketing communications (only with your explicit consent-you can unsubscribe at any time).
3. Sharing Your Information
We share personal data only when necessary with:
- Trusted partners (airlines, hotels, ground handlers, and guides) to deliver your safari.
- Payment processors (secure and PCI-compliant).
- Legal authorities when required by law.
We never sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. All payment transactions are encrypted.
5. Data Retention
We keep your personal information only as long as necessary for the purposes outlined above or as required by law (typically up to 7 years for accounting and legal purposes).
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing at any time.
- Request restriction or portability of your data.
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us at info@afiomaiafricasafaris.com.
7. Cookies & Tracking
Our website uses cookies to improve user experience and analyze traffic. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., airlines or booking platforms). We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy, please contact: Email: info@afiomaiafrica.com Phone: +254 718497548 Address: Muthangari Suites Off Muthangari Drive Suite 4, Westlands Nairobi, Kenya
Thank you for trusting Afio Mai Africa Safaris with your journey and your privacy. “Karibu sana” – You are truly welcome.